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User Management

Give a User Access to the CMS to Create and Manage App Content as an App Editor

Image of Kathryn McMath, Client Success

By Kathryn McMath, Client Success 5 March, 2026

Across the Thrive platform, there are currently four types of user:

  • Organisation Administrator: Org Admins can add and manage app content in the CMS, and they can also access the Org Settings menu to manage users, reset passwords, update app settings and change organisation branding settings. You can grant Org Admin permission to another user if you're already an Org Admin.  For instructions on how to upgrade a user to an Org Admin, please see "Give a User Access to the CMS to Create and Manage App Content as an Organisation Admin"
  • App Editor: App Editors can access the CMS to add and manage your app's content across the whole workspace, but they don't have access to the Org Settings menu to manage user accounts, reset passwords, etc. If you are an Organisation Administrator, you can upgrade a normal app user to an App Editor if you want to give them access to post content from the CMS. Instructions for doing so are below.
  • List Editor: Someone who has permission to access the CMS to edit and post in specific Lists in your app that you have granted them permission on. Anything they don't have Editing permission on will appear in the CMS as read-only. For instructions on how to upgrade a user to a List Editor, please see "Give a User Access to the CMS to Create and Manage App Content in specific lists as a List Editor"
  • App User: A normal user of your app. This is the type of account your employees will have. They can view app content, post UGC, etc, but do not have access to the CMS.

In this article, we will look at giving a user access to the CMS as an App Editor to add and manage app content in the CMS.

Start by clicking on Org Settings in the Thrive CMS. If you don't see the Org Settings menu, it means that you are not an Org Admin and don't have the required permission.

You will land on the Users screen in Org Settings. You will need to click on the User Groups menu to the left of the screen, and then click on the following user group:

App Group: [yourworkspacename]: Editors

This is a user group that has been automatically created by our system. Simply adding a user to this group will give them App Editor permissions.

Here's an example where the workspace name is 'Thrive':

When you click on the group name to open it, click on the Users tab in the group, then on + Add Users to Group:


Now you can search for users to add to the group. You can search by first name, last name, username or job role. Search for the user then click on 'Add To Group'.

Now you'll be brought back to the User Group, where you will see the list of users that are currently in the group. To remove any users, simply click the 3 dots at the right hand side of their name and select 'Remove From Group'.

Permissions are all granted by belonging to User Groups, so you can also just double-check that the App Editors User Group has the correct permissions for your workspace. Click on the Workspaces option in the menu to the left of the Org Settings Screen, then click on your workspace and navigate to User Groups.

check group is workspace editor

On this screen, we can see that the App Editors Group has Editor permission for the workspace. This is why we can simply give any user App Editor access by adding them to the App Editors User Group!

You now let this user know that they can log in to the CMS on their PC, using the same Username and Password that they already use for your mobile app.