Give a User Access to the CMS to Create and Manage App Content as an Organisation Administrator

Across the Thrive platform, there are currently four types of user:

• Organisation Administrator: Org Admins can add and manage app content in the CMS, and they can also access the Org Settings menu to manage users, reset passwords, update app settings and change organisation branding settings. You can grant Org Admin permission to another user if you're already an Org Admin. Instructions for doing so are below.
• App Editor: App Editors can access the CMS to add and manage your app's content across the whole workspace, but they don't have access to the Org Settings menu to manage user accounts, reset passwords, etc. If you are an Organisation Administrator, you can upgrade a normal app user to an App Editor if you want to give them access to post content from the CMS. For instructions, please see "Give a User Access to the CMS to Create and Manage App Content as an App Editor"
• List Editor: Someone who has permission to access the CMS to edit and post in specific Lists in your app that you have granted them permission on. Anything they don't have Editing permission on will appear in the CMS as read-only. For instructions on how to upgrade a user to a List Editor, please see "Give a User Access to the CMS to Create and Manage App Content in specific lists as a List Editor"
• App User: A normal user of your app. This is the type of account your employees will have. They can view app content, post UGC, etc, but do not have access to the CMS.

In this article, we will look at giving a user access to the CMS as an Organisation Administrator (Org Admin) to add and manage app content in the CMS, along with accessing the Org Settings menu to manage users, reset passwords, update app settings and change organisation branding settings. 

Start by clicking on Org Settings in the Thrive CMS. If you don't see the Org Settings menu, it means that you are not an Org Admin and don't have the required permission.

You will land on the Users screen in Org Settings. You will need to click on the User Groups menu to the left of the screen, and then click on the following user group:

Organisation Admins

Note, you might already have an 'Admins' user group - but please make sure to add users to the group that's specifically called Organisation Admins as this is the one automatically created by our system, which grants Org Admin permissions to all users added to it.

Once you have clicked on the Organisation Admins group, select Users in the top middle, then click on + Add Users to Group

Search for the user using the Search box and then click 'Add To Group' to add the user as an Org Admin  

After you have added the user to the Organisation Admins User Group, they can go ahead and log into the CMS using their existing Username and Password they already use for your app and they will have Org Admin privileges!