The Editor Activity Feed

The Editor Activity Feed provides a centralised overview of everything happening in your Thrive employee app, allows you to monitor and reply to user comments in real-time, and both moderate and interact with User Generated Posts to your app.

You can access the Editor Activity Feed using the Pulse icon at the top-right of the CMS, which is your one centralised place to view and manage all app user activity:

The Editor Activity Feed notifies you about, and allows you to take the following actions:

• When a user likes a content item
• When a user comments on a content item: You can like or reply to their comment
• When a user likes a comment or reply made by another user
• When a user posts a UGC post or thanks another user through Peer Recognition: You can like or reply to their post
• When a user posts a UGC or Recognition post that requires moderation in the CMS, you can approve the publication of the post. (Only where Moderation is enabled for a UGC list)
• When a user reports a comment as being objectionable and requires admin or editor review

To interact with a notification in the Editor Activity Feed, click on the '3 dots' menu to the right of the notification, as follows:

When you click on the '3 dots' menu, you will be presented with various options for how you can interact with the notification. In the example above, it's a UGC post to the Team Updates section of this app. So the options are to like the post, to comment on the post, and to open that content and view it in the webapp.

Moderate UGC Posts Using the Editor Activity Feed

The following example also shows a User Generated Content post, but this time it's a post in a List which has the Enable Post Moderation option enabled. When this option is enabled, the user posts will need to approved by Admins or Editors before they're published to your app. You can still receive email notifications to let you know about these posts awaiting moderation, or you can approve / delete directly from the Editor Activity Feed:

The green banner highlights a post that requires your attention. This UGC post needs approval from an Admin or Editor.

Start by clicking on the Post Title to open that page in the CMS (Hint: Right-click on use the 'open in new tab' option so that you don't lose your place in the Editor Activity Feed!) Read through the UGC post to ensure that it meets all of your terms of use criteria / isn't breaking any rules.

Now go back to the Editor Activity Feed and click the '3 dots' to the right of the post, and you will see the options available to you. You can click on Approve to publish this post to your app. Or you can click on Archive Content if you do not approve the post and want to remove it. If you do click this option accidentally, you can always get the post back from the archive later if you need to.

Reply to or Like Other User's Comments Directly from the Editor Activity Feed

If you were to click on the Comment option, a text box will open and allow you to leave a comment on this UGC post, directly from the Activity Feed:

You will be presented with different options, depending on what kind of notification you are interacting with. But all actions in the Editor Activity Feed are initiated in the same way: by clicking on the 3 dot menu to the right of each notification.

Filter Notifications by Type

If you're looking for specific types of user engagement with your app, you can also use the filtering options to view specific notification types in the Editor Activity Feed.

Simply press the Filter menu towards the top-right of the Activity feed, then tick the notification types you wish to be shown:

Filter Notifications by Date

By default, the Editor Activity Feed will display notifications most-recent first, in real time. However, should you wish to view notifications for a specific time period, you can do so using the Select Date(s) menu, which you will find beside the Filter option: