NEW Publish Content & Send Notifications for Specific User Groups

Note: The below represents our updated process for publishing content segmented to groups, as of February 2025. We have removed the Audience tab and replaced it with an Edit Audience button. We’ve introduced these changes because of ongoing feedback telling us that our customers want more flexibility when assigning Groups to Content Audiences, and want to be able to fine-tune which Lists Content Editors can post to from the CMS rather than the all-or-nothing approach to editing permissions as it currently stands.

You can find information about the changes made to granting Org Admin, App Editor and List Editor access to the CMS at the following Help Centre article: NEW: Give a User Access to the CMS to Create and Manage App Content as an Org Admin, App Editor or List Editor

Publishing Content to Groups

Previously, you do this using the Audience tab. After the update the Audience tab is replaced by the new Edit Audience button that will live just below the content’s title. Here’s how that looks:

When you click on Edit Audience, you’ll see a list of all the Groups with access to your content. If the Parent content (the List you’re creating your new Page inside) is visible to Everyone then inside the Edit Audience window you’ll see a list of all your User Groups.

If you want to limit your new content’s audience to a particular User Group however, before you can choose your Groups you’ll need to remove the current audience from the content. Simply press the little Gear Icon at the top-right of the Edit Audience window:

Now that you’ve removed all the groups from the audience, you can use the +Add Groups button to choose which group(s) will see this content:

After pressing the +Add Groups button, you’ll notice that there are always two groups already selected (see screenshot below). Those are your Organisation Admins and your Editors. As always, they’ll be able to see any content, no matter which groups the content is for.

You can either scroll or search for the group you want, then to add it to your content you’ll need to click on Select a Role – and choose whether that group is added as a viewer of the content, or as an Editor.

Choose Viewer then repeat the process for any other groups you want to add to the audience. When you’ve finished adding groups to the audience, you can press the X at the top-right corner of the Edit Audience window.

For information on adding a group as an Editor to a particular list, so that its members can edit and post to this List but nowhere else in the app, please see the section of the following Help Centre page about granting the various types of user permissions: NEW: Give a User Access to the CMS to Create and Manage App Content as an Org Admin, App Editor or List Editor

Send Notifications for Specific Groups

After you have published your content with the Edit Audience window showing the Groups who have access to that content, it's just a matter of sending a notification in the normal way. The notification will automatically only be sent to those users who are in the groups that have access to this piece of content, both as editors and viewers.