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Client Success Executive, Maternity Cover

Thrive are looking to hire a Client Success Excess to cover maternity leave. It is anticipated that this will be for at least 6 months starting 1st June 2021. In this role, you will be responsible for the build and configuration of the Thrive App platform to new and existing customers. Working closely with the Client Success Manager you will also assist with the ongoing support and post-sales care for all customers. You will be responsible for ensuring that any issues or queries raised by customers are followed up and dealt with by the appropriate member of the team, to the customer’s satisfaction.

Software Tester

We are looking to hire a Software Tester who is passionate about delivering high quality products in a dynamic, collaborative environment. Working with our senior tester, you will be responsible for ensuring that each Product Release is fully tested across multiple mobile devices, operating systems and web browsers.

You will work closely with our Product Owner and Designers to finalise the acceptance criteria documented in the software specifications. You will then use your skills and lateral thinking to ensure that the proposed solution not only matches those criteria, but also ensure that the overall final product is cohesive and robust. In addition to your product testing role you will also work closely with the Client Success team to analyse any support or post implementation issues raised by our customers.

Thrive (formerly known as TheAppBuilder), has developed and brought to market an innovative Software as a Service (SaaS) platform that enables enterprise grade, employee communications and engagement mobile apps to be very quickly created, published and updated by organisations all around the world.

We've already built up an impressive global client list that includes organisations such as Carlsberg, AirFrance-KLM, SGN and SSE, to name a few across the UK, Europe and North and South America, and now we want you to help accelerate our growth to the next level.

Thrive is a 100% locally owned, award winning, business with solid foundations established, a very impressive global enterprise client base, and huge growth potential in the rapidly expanding market of enterprise mobility.

Our vision is to create a world beating SaaS company out of Belfast. We plan to grow the business rapidly over the next couple of years, significantly increasing our global client base and platform capabilities whilst expanding our team here in Belfast. We are on a mission to improve employee experience for everyone, everywhere.

We are on a mission to improve employee experience for everyone, everywhere.

In addition to being part of a small (but growing!), energetic, agile team working on an awesome world class product, in a relaxed enjoyable environment the other benefits of working here include:

  • Highly competitive salary

  • Share options scheme for all permanent staff

  • Private healthcare scheme

  • Competitive Pension scheme

  • Cycle to work scheme

  • A flexible and friendly working environment encouraging a meaningful work/life balance