Industries
Emergency Services
Transform workplace culture and improve employee satisfaction in emergency services with a secure, engaging employee app, prioritising your most valuable asset: your people.
Trusted by Leading Industries Across the World
Support your teams & reduce employee turnover
Emergency services face several communication challenges that can have significant implications for their ability to respond effectively to emergencies.
35%
of NHS paramedics feel supported to develop their potential.
87%
emergency services staff and volunteers have reported experiencing stress, low mood, & poor mental health at work.
80%
is the turnover rate for emergency call-takers and NHS 111 healthcare advisers.
Build a highly engaged & effective workforce
In any emergency service role, fostering a highly engaged workforce is crucial. Enhancing internal communication strengthens team cohesion and effectiveness.
Push Notifications
Seamless communication for rapid response
- Reach and communicate with everyone, including those working shifts, off site or without a desk or computer.
- Share everything from schedules and overtime to company news and critical updates in real time.
- Employees can easily access at the push of a button, no matter where they are.
One Stop Shop
Connect & engage everyone, everywhere, in one place
- Bridge the gap between departments with an open channel of communication for everyone, regardless of shift pattern or location.
- Find who you’re looking for quickly with a readily accessible People Directory containing up-to-date contact details for everyone.
- Gather valuable insights on the content your employees enjoy and engage with most to drive your internal communications strategy.
Automatic Content Translation
Connect multilingual, diverse teams
- Remove language barriers, reduce miscommunication with automatic content translation.
- Reduce translation time and costs.
- Access a greater pool of skills employees in a global market.
Social Features
Recognition & appreciation for exceptional service
- Transform your employee experience for a healthier company culture and improved employee retention.
- Encourage conversation and inspire your employees to connect with their colleagues with user generated content and social features.
- Boost morale by recognising and celebrating employees’ efforts and inviting your teams to do the same.
Tow-Way Comms
Give employees a voice
- Give employees a voice and boost your employee engagement levels by bringing everyone together on one interactive and easy-to-use platform.
- Bridge the gap between shifts and departments with an open channel of communication for everyone, regardless of role or location.
- Gather valuable insights on the content your employees enjoy and engage with most to drive your internal communications strategy.
Customer Stories
Learn how industry leaders use their Thrive employee apps to transform communication, boost engagement, improve retention, and increase productivity.
Transform your communications & business processes with popular app use cases
Latest resources to help you along the way
Free ebook: What to consider when introducing an employee app
Download eBook
Free eBook: How to connect with deskless workers
Download eBook
Frequently Asked Questions
Here's a selection of the most common queries.
Is the platform secure and compliant with data protection?
Yes, security and data protection including GDPR compliance is comprehensively covered by our ISO27001 Information Security Management System (ISMS) which is independently audited and certified.
As an ISO27001 Certified organisation the protection of personal data is paramount. This starts with only collecting the absolute minimum amount of personal data required for the app to function. Through our ISO ISMS all access to the data is strictly controlled and only key support staff can access it in the event of providing technical support. This is all underpinned by our technical architecture and design choices within the Microsoft Azure cloud.
In addition, Thrive,App are independently penetration tested on a regular basis. Many of Thrive.App’s clients are very large multinational organisations with extensive information security requirements which we are delighted to say we have met over the last decade.
Where client data is stored outside of client facilities (tenant / on premises), how is data encrypted?
Thrive.App is a well-established, pre-built, cloud-based Software-as-a-Service platform focused on internal communications and employee engagement through mobile apps with a hosted backend content management system/platform. Our underlying cloud provider is Microsoft Azure. As standard all data is encrypted in transit and at rest on the mobile devices.
Where can end users download your app from?
Apple & Android apps are both provided in addition to web-based access for desktop/laptop users. As part of the setup project, we will advise on the most appropriate method for app distribution for your organisation. The following options are the most common distribution methods:
-Apple App Store (via Apple’s “Unlisted App Distribution” method)
-Google Play Store
-Via a private store (client)
-Via a private store (vendor)
-MDM (Mobile Device Management) solutions
-Web link
What hardware / devices can be used to access your product?
Thrive.App supports smartphones, tablets and desktop/laptop access.
Our iOS apps are truly native apps for your Apple mobile devices. The apps are built to meet all industry standards and the app binaries are regularly assessed directly by Apple and meet their exacting standards. The iOS apps are compatible with both iPhone and iPad devices. Apple dictate the distribution methods for employee apps and as part of the setup project we will advise on the most appropriate method for app distribution to Apple devices. We currently support iOS versions iOS 13, iOS 14 and iOS 15. This covers 95% of iOS devices in use today. As you would expect device support will evolve over time.
Our native Android apps provide dedicated layouts for Android smartphones and Android tablets. The rapid proliferation of Android devices globally has resulted in a massive variation from device to device. This includes variations in screen size, processing power, operating systems and storage capacity. At Thrive.App, we have expended significant efforts to elevate the quality of Android apps, providing an excellent user experience right across the Android population. Our experience working with leading enterprises globally has driven us to develop our Android apps to be excellent performers even in the most remote and challenging environments. The Google Play store is the most common method of app distribution for Android devices. Supported Android Versions are Android 7.1 and above. Due to the high number of Apple & Android devices in circulation, we have to nominate a subset on which to physically test. Our selection is based on some of the most popular devices sold and with hundreds of thousands of employees using our apps and no major issues being reported we are confident in our device support and testing coverage.
Thrive.App’s web app provides secure access to exactly the same content from the app via any modern browser including Windows based environments and linking to this from the staff intranet is a straightforward task of including a web link from your intranet to our web app.
As this is an ever-evolving picture please check https://docs.thrive.app/suppor... for the latest information.
How can users enrol onto your product?
App users (the employees of your organisation) are pre-provisioned into the platform in advance and you will supply them with credentials in advance of using the app. You can achieve this using either of the following methods:
- Username & password (Please note there is no requirement for app users to have an email address to use the app.)
- Email Self Registration (based on pre-approved email domains)
- Active Directory Integration
What is the strategy for a successful employee app deployment?
When it comes to identifying the challenges facing your organisation, look no further than employees. As the single most valuable resource in your operation, your employees have a wealth of opinions and information about your business. If you have not already done so, you may want to consider starting with an employee engagement survey. We have created a guide that will help you mine for their insights so you can implement critical changes that will bolster employee engagement for the long term. Read more about this here.
We have also created a guide which talks you through the Journey to a successful employee app.
Creating consistently engaging content for an employee app can be challenging. It is a different way of working than writing email comms or for an employee magazine. We’ve therefore teamed up with Jenni Field, Director of Redefining Communications and current CIPR President, to produce some top tips for content creation and making the most of your employee app.
What is a typical timeline for the introduction of the platform?
On average 6-8 weeks although this can vary depending on how quickly you can complete your elements of the project such as uploading content into the CMS and signing off app design visuals.
Do I need IT (Information Technology) support to deploy Thrive.App?
The deployment is very straightforward. Our Client Success team will guide you through this process: because of this, many clients do not need IT support to deploy their Thrive.App platform and apps.
How can users be onboarded / offboarded from your product?
Users can be added and removed from the Thrive.App platform in three ways:
- Bulk upload in CSV format over SFTP
- Manually through the Thrive CMS
- Active Directory Integration
Who should I get involved in the project?
We would recommend at least 2-3 colleagues involved with your existing internal comms, employee engagement and HR work. Many hands make light work, therefore encouraging stakeholders from around your organisation to take ownership of their own section of the app is a helpful strategy to ensure the app stays up to date with the minimum of effort on central resources.
What support is provided during set up and my contract?
The Thrive.App Client Success team walk new clients through a structured 90-day success plan to launch their app with the best start, and then continually provide advice, tips, best practices and training throughout the duration of the contract. The Thrive.App’s content management system also includes step-by-step ‘Learning Tracks’ which include project plans and tick lists of tasks that users can go through in their own time to ensure their app content is engaging and that the app is set up for success.
Do you offer machine translation?
We offer the ability to manually create and offer content in any language through our simple content creation facilities. Key messages can already be published through the app when needed to ensure the accuracy of both your message and meaning can be relayed to employees.
In addition to this our premium Dynamic Content Translation feature expedites the speed at which translations can be generated with automatic translation of content. We have developed the feature to directly support customers with extensive multi-lingual workforces, although any organisation can harness this feature.
