Industries
Retail
Empower your retail workforce with Thrive.App – the ultimate solution to elevate employee engagement in the dynamic world of retail. From store associates to logistics teams, connect everyone seamlessly with our mobile employee app designed to revolutionise your retail operations.
Trusted by industry leaders worldwide
Recruit, Retain, Thrive
In the fast-paced retail landscape, attracting and keeping employees engaged is a constant challenge.
37%
Report a worse work experience post-2020.
20%
May consider leaving their company in the next 12 months due to current work conditions.
32%
"Deskless" employees are unhappy at work.
Reach Your Entire Workforce
From the store floor to the corporate office, Thrive.App brings all your retail employees together in one cohesive platform. Ensure that every touchpoint, from head office announcements to floor-level updates, is covered with our engaging and secure mobile app.
Push Notifications
Share company & critical updates instantly
Keep everyone informed of the latest news and important updates, no matter their role, department or location.
- Share company news and critical information with everyone in real-time, at the same time.
- Reach the entire workforce, including deskless and dispersed teams across multiple sites.
- Connect everyone in the company, including those without email or intranet access.
Onboarding & Training
Recruit & retain your best people
Reduce employee turnover by transforming your employee experience and engaging with your workers at every stage of their journey.
- Make onboarding easy for new recruits with direct and easy access to new colleagues and company documents.
- Give your employees everything they need to grow in your company with training and development resources at their fingertips.
Automatic Content Translation
Connect multilingual, diverse teams
- Connect diverse, multi-lingual teams effortlessly.
- Eliminate language barriers with localisation and language support features.
- Access a broader pool of skills in the global retail market.
One-Stop Shop
Bring everyone together in one app
Improve your internal communications for a more engaged, happier, and productive workforce.
- Find who you’re looking for quickly and easily with a readily accessible People Directory.
- Empower your employees by giving them a platform to share their voice with colleague recognition, user content publishing and social features.
- Gather valuable insights on the content your employees enjoy and engage with most to drive your internal communications strategy.
Customer Stories
Explore how organisations have elevated their employee engagement and fostered a thriving workplace with Thrive.app.
Transform your communications & business processes with popular app use cases
Latest resources to help you along the way
Blog post: The New Rules for Increasing Employee Engagement in Retail
Read blog post
Blog post: Boost Retail Employee Engagement and Communication: A Quick Guide
Read blog post
Frequently Asked Questions
Here's a selection of the most common queries.
Is the platform secure and compliant with data protection?
Yes, security and data protection including GDPR compliance is comprehensively covered by our ISO27001 Information Security Management System (ISMS) which is independently audited and certified.
As an ISO27001 Certified organisation the protection of personal data is paramount. This starts with only collecting the absolute minimum amount of personal data required for the app to function. Through our ISO ISMS all access to the data is strictly controlled and only key support staff can access it in the event of providing technical support. This is all underpinned by our technical architecture and design choices within the Microsoft Azure cloud.
In addition, Thrive,App are independently penetration tested on a regular basis. Many of Thrive.App’s clients are very large multinational organisations with extensive information security requirements which we are delighted to say we have met over the last decade.
What hardware / devices can be used to access your product?
Thrive.App supports smartphones, tablets and desktop/laptop access.
Our iOS apps are truly native apps for your Apple mobile devices. The apps are built to meet all industry standards and the app binaries are regularly assessed directly by Apple and meet their exacting standards. The iOS apps are compatible with both iPhone and iPad devices. Apple dictate the distribution methods for employee apps and as part of the setup project we will advise on the most appropriate method for app distribution to Apple devices. We currently support iOS versions iOS 13, iOS 14 and iOS 15. This covers 95% of iOS devices in use today. As you would expect device support will evolve over time.
Our native Android apps provide dedicated layouts for Android smartphones and Android tablets. The rapid proliferation of Android devices globally has resulted in a massive variation from device to device. This includes variations in screen size, processing power, operating systems and storage capacity. At Thrive.App, we have expended significant efforts to elevate the quality of Android apps, providing an excellent user experience right across the Android population. Our experience working with leading enterprises globally has driven us to develop our Android apps to be excellent performers even in the most remote and challenging environments. The Google Play store is the most common method of app distribution for Android devices. Supported Android Versions are Android 7.1 and above. Due to the high number of Apple & Android devices in circulation, we have to nominate a subset on which to physically test. Our selection is based on some of the most popular devices sold and with hundreds of thousands of employees using our apps and no major issues being reported we are confident in our device support and testing coverage.
Thrive.App’s web app provides secure access to exactly the same content from the app via any modern browser including Windows based environments and linking to this from the staff intranet is a straightforward task of including a web link from your intranet to our web app.
As this is an ever-evolving picture please check https://docs.thrive.app/supportedenvironments/ for the latest information.
What is the strategy for a successful employee app deployment?
When it comes to identifying the challenges facing your organisation, look no further than employees. As the single most valuable resource in your operation, your employees have a wealth of opinions and information about your business. If you have not already done so, you may want to consider starting with an employee engagement survey. We have created a guide that will help you mine for their insights so you can implement critical changes that will bolster employee engagement for the long term. Read more about this here.
We have also created a guide which talks you through the Journey to a successful employee app.
Creating consistently engaging content for an employee app can be challenging. It is a different way of working than writing email comms or for an employee magazine. We’ve therefore teamed up with Jenni Field, Director of Redefining Communications and current CIPR President, to produce some top tips for content creation and making the most of your employee app.
What is a typical timeline for the introduction of the platform?
On average 6-8 weeks although this can vary depending on how quickly you can complete your elements of the project such as uploading content into the CMS and signing off app design visuals.
Do I need IT (Information Technology) support to deploy Thrive.App?
The deployment is very straightforward. Our Client Success team will guide you through this process: because of this, many clients do not need IT support to deploy their Thrive.App platform and apps.
Who should I get involved in the project?
We would recommend at least 2-3 colleagues involved with your existing internal comms, employee engagement and HR work. Many hands make light work, therefore encouraging stakeholders from around your organisation to take ownership of their own section of the app is a helpful strategy to ensure the app stays up to date with the minimum of effort on central resources.
What support is provided during set up and my contract?
The Thrive.App Client Success team walk new clients through a structured 90-day success plan to launch their app with the best start, and then continually provide advice, tips, best practices and training throughout the duration of the contract. The Thrive.App’s content management system also includes step-by-step ‘Learning Tracks’ which include project plans and tick lists of tasks that users can go through in their own time to ensure their app content is engaging and that the app is set up for success.
Do you offer machine translation?
We offer the ability to manually create and offer content in any language through our simple content creation facilities. Key messages can already be published through the app when needed to ensure the accuracy of both your message and meaning can be relayed to employees.
In addition to this our premium Dynamic Content Translation feature expedites the speed at which translations can be generated with automatic translation of content. We have developed the feature to directly support customers with extensive multi-lingual workforces, although any organisation can harness this feature.
